Get Ready For MyLogisticsHub

A better logistics management experience is coming to you soon.

MyLogisticsHub is a powerful new tool from Ready Logistics that makes managing vehicle shipments easier than ever. Getting you transitioned to this improved system should be easy too.

On this page you’ll find tutorials and other key resources to help you take advantage of everything MyLogisticsHub has to offer. Learn how to:

  • Visibility Access in-depth shipping data right from your home page, so you can easily optimize your transportation operations.
  • Action Instantly manage your transportation orders and resolve them fast, so your inventory always stays on track.
  • Efficiency Dive into more flexible filters and smarter search functions, so you can run the reports that matter most to your business.

Get ready to simplify your logistics management.

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Training Videos

MyLogisticsHub Order Management – Hub Overview

Download reference guide

MyLogisticsHub Order Management – Hub Homepage

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MyLogisticsHub Order Management – Vin Search

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MyLogisticsHub Order Management - Basic Navigation

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MyLogisticsHub Order Management - Order Details and Steps

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MyLogisticsHub Order Management - Quotation to Order Creation

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MyLogisticsHub Order Management – Hold Management

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MyLogisticsHub Order Management - Order Resolution and De-escalation

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MyLogisticsHub Order Management - Cancelling an Order

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MyLogisticsHub Order Management - Attaching Documents

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FAQ

About MyLogisticsHub

Settlement and Billing

MyLogisticsHub Access and Usage

MyLogisticsHub is a replacement for Dealer Portal and Shipper Hub, to manage your Ready Logistics shipments under one roof.  You can view your shipping data, manage orders and resolve shipment alerts that require your attention.  Additionally, you can view shipment reports with flexible filters and search functions to tailor the data views to the way you want to see them.

Our mission is to simplify logistics to make transportation as efficient as possible for our clients. MyLogisticsHub consolidates all the tools and resources you need into one convenient place. By partnering with DHL, we will combine Ready Logistics transportation experience with DHL’s global leadership in supply chain technology to enhance the industry’s most efficient full-service transportation solution.

Ready Logistics clients can access MyLogisticsHub to access shipping data, manage transportation orders, and generate customized reports.

Once you receive login credentials to access MyLogisticsHub, you will be able to track ALL your orders in MyLogisticsHub.  In the meantime, there is no interruption to existing platforms you use today.

Access should be granted within 3-5 business days, during times of high demand, activations may take longer.

This platform is granted free of charge to all Ready Logistics clients.

MyLogisticsHub is replacing Dealer Portal.  We recommend that you use MyLogisticsHub when you are granted login credentials, you will be able to see all your orders in the new system.

Transportation orders will be migrating to a new payment processing system based on the platform where transportation was ordered.   The new payment processing system will integrate with your Manheim invoicing and payment preferences.  If you are eligible, but have not already created a Manheim account, you will be required to establish a free Manheim.com profile to manage your payment.

For orders placed through a platform which has been migrated, you will use Manheim.com to manage payment preferences, same process as Reconditioning or Assurance product charges.

  • If you have a default payment preference established on Manheim including automatic ACH, Floor Plan, or Credit Card, that payment preference will automatically apply to your logistics invoices. You can establish a default payment preference at any time if you desire.
  • If you do not have or wish to have a default payment preference, you will be able to choose and submit your payment method by invoice.  Example shown:

    Orders placed on a platform awaiting migration will follow your existing payment methods on Readylogistics.com/payment.
  • If you have ACH/Credit Card autopay established, they will be autopaid.
  • If you use one time Credit Card payment or mail check payment, you will need to continue to submit one-time payment for these transactions.

ONLY for clients who do not have a 5 or 4.9Mil Auction Access profile and are not eligible to register with Manheim.com.  You will continue to remit payment through Readylogistics.com consistent with past process.  However, due to an updated payment processor, we will require you to re-authorize your autopay preferences (if applicable).

This new system will allow clients with a Manheim account to consolidate their billing preferences in one location.  ACH, Floor Planning, Credit card, and check payments are available.
Clients who are not eligible for a Manheim account can use ACH or credit card (submitted via https://www.readylogistics.com/payment) and check payments only.
ACH Payment (preferred method of payment)

Ready Clients with Manheim Account

  • Logistics Clients can connect their bank account to process ACH payments as a one-time or re-occurring payment within Manheim.com. For instructions on linking your banking information please visit ACH setup instructions

Ready clients without Manheim Account

Floor PlanManheim Clients Only

Clients with floorplan setup through their Manheim accounts can now floorplan their vehicle with transportation costs included.  NextGear addendum disclosures required, for more information visit our Learning Center article on Floor Planning Transportation Costs

Credit Card

Ready Clients with Manheim Account

  • If you have a default payment preference established on Manheim, that payment preference will automatically apply to your logistics invoices. You can establish a default payment preference at any time if you desire.
  • If you do not have or wish to have a default payment preference, you will be able to choose and submit your payment method by invoice.

Ready clients without Manheim Account

Lock Box Remittance

Our lockbox address will be changing, during the transition period both addresses will be live, however you should mail payment to the address shown on the invoice.

Legacy Order Address:

Ready Logistics LLC Lockbox# 920076

PO Box 88076

Milwaukee WI 53288-8076

New Address:

Cox Automotive, Inc.

P.O. Box 105156

Atlanta, GA  30348-5156

If you have autopay set up in both platforms, payment will occur automatically in the correct system.

If you submit individual payment instructions, you can determine which method is appropriate based on:

  • If the order appears in your Manheim Post-Sale Management, you will proceed to pay through that platform.
  • If you do not see the transaction in Manheim, you should pay through Readylogistics.com.

Below is a list of platforms which have been transitioned as of today.

Clients who also use Manheim.com will now see their invoices consolidated under their Manheim account.  The appearance of the invoice will be changing, example shown below of the updated invoice appearance.  Additionally, please see our quick reference guide on invoicing.

Navigate to https://mysupplychain.dhl.com/, and input your username and password. Please reach out to our support team at 480.558.3200 Monday-Friday from 6 AM – 5 PM & Saturday 7 AM – 3 PM Arizona Time if you experience any issues with login.

Vehicles requiring action from you will automatically be prompted for you to review when you log into the hub dashboard.  You can also see status in the vehicle search as “vehicles needing action”. Filters may be used on the right-hand side of the screen as another option for identifying inventory awaiting client action.  For Additional information, please see our quick reference guide on de-escalating an order.

Vehicles requiring action from you will automatically be prompted for you to review when you log into the hub dashboard.  You can also see status in the vehicle search as “vehicles needing action”. Filters may be used on the right-hand side of the screen as another option for identifying inventory awaiting client action.  For Additional information, please see our quick reference guide on de-escalating an order.

Yes, navigate to the My Vehicles dashboard, and input your VINS separated by a “,” between each VIN. You can copy and paste an unlimited number of VINS within the search bar, and VINs can be searched for any part of your business (ie repo, recon, off-lease, dealer to dealer, etc).

Some clients with linked account profiles should automatically receive an invitation to MyLogisticsHub. These clients will also be notified by Ready Logistics via email and should monitor their inbox for the invitation from @DHL.com. If you do not receive the invite from DHL.com, or if it is lost for any reason, please request a new invite by submitting the account request form above.

The remaining accounts will require additional information for us to provision access. Please submit the account request form (link above) and you will receive your DHL.com invite within 7 business days. Reminder, ALL Ready Logistics clients are welcome to sign up for this free tool.

Please see these instructions on how to activate your profile on MyLogisticHub.

For additional information about MyLogisticsHub, please contact us at

ReadyLogisticsUpdates@coxautoinc.com

SMS: 623-366-3188

Voice: 623-257-3290

Mon-Fri                6AM-3PM MST

Sat/Sun                Closed

For other questions not regarding MyLogisticsHub, please call our General Support line at 480.558.3200 or contact us.